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Pack Health and National Multiple Sclerosis Society Announce Partnership to Support Patients with MS

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Leading patient engagement platform Pack Health and the National Multiple Sclerosis Society today announced their partnership to optimize and implement a patient-centered digital health coaching program for patients with multiple sclerosis (MS). Pack Health aims to apply learnings from the collaboration with the National MS Society to the enhancement of their existing programming designed to support individuals living with MS and deliver meaningful outcomes.

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The Pack Health Proof – Digital Empathy Gets Results

MS is an unpredictable, often disabling disease of the central nervous system that interrupts the flow of information within the brain, and between the brain and body. Symptoms range from numbness and tingling to blindness and paralysis. No two individuals will experience the disease in the same way. Patients with MS often feel overwhelmed and need support. The complexity of the disease also magnifies challenges for those in underserved communities. Addressing social determinants of health is critical for improving health and reducing longstanding disparities in health and health care for individuals living with MS.

Pack Health’s evidence-based program is proven and recognized across 25+ chronic conditions. By building relationships and addressing social determinants, the patient platform help members overcome barriers, improve health behaviors, and get real results in as little as 12 weeks. In addition to member insights on the member experience, Pack Health uses its own verified patient panels to deliver valuable insights across the patient experience in healthcare.

The Pack Health Experience

Research has found that individual behavior, often driven by social determinants, accounts for up to 40 percent of the risk of premature death. Pack Health helps patients create sustainable changes in health behaviors to close gaps in care, increase quality of life, and improve outcomes. Upon sign up, Pack Health members are matched with a personal Health Advisor who provides one-on-one support through phone calls, texts, and emails. Over the duration of the program, Pack Health members learn tangible, achievable methods to improve condition self-management, while receiving ongoing resources to help them overcome barriers caused by social determinants of health.

The National MS Society clinical experts have reviewed Pack Health’s MS program to ensure it effectively serves the needs of the MS community, according to the announcement. Pack Health’s MS program has demonstrated notable outcomes, including increased physical activity, reduction in MS relapse, and significant impact on both behavioral and psychosocial outcomes in those living with MS.

We are proud to partner with Pack Health to expand quality dedicated support for people who live with MS. Together we can make greater impact on the nearly 1 million people living with MS in our country regardless of geography, disease progression, and other disparities.

Elaine Liserio, National MS Society, AVP of Educational Programing & Resources

More Than a Health Coach

About the National Multiple Sclerosis Society

The Society mobilizes people and resources so that everyone affected by multiple sclerosis can live their best lives as we stop MS in its tracks, restore what has been lost and end MS forever. Through its comprehensive nationwide network of services, the Society is focused on helping people affected by MS connect to the people, information and resources needed to live their best lives. The Society is united in collective power to do something about MS now and end this disease forever. Learn more at or 1-800-344-4867.

About Pack Health

Pack Health is an evidence-based patient engagement platform that changes health behaviors to close gaps in care and improve outcomes. The high-touch engagement model is proven to increase care access, improve patient centricity, and reduce costs. Pack Health comprehensively addresses chronic conditions, comorbidities, social determinants, and barriers to drive results across industries, including life sciences, health systems, health plans, and research.

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Logan Harper
Logan Harper
With an M.S. in Organizational Leadership, my background lies within the healthcare operations and sales sector, specifically within the digital health/ digital therapeutics arena. I have a proven track record of developing and implementing effective sales strategies, establishing organizational partnerships, and creating effective product/service/sales training programs and collateral.

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